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Information for Providers

Patients are eligible for referral if they:

  • Are an adult (18+) in the Waterloo Wellington region,

  • Have a valid Ontario health card, and

  • Have a significant physical disability or condition that affects their ability to receive care from their regular primary care practitioner.

Patients must be referred to the Mobility Clinic by a primary care practitioner. Referrals can be made through Ocean E-Referral, or the buttons below.

If you are unsure of whether the Mobility Clinic could be of benefit to your patient, please contact 519-578-2100 Ext. 207.


The Mobility Clinic provides additional primary care to persons living with spinal cord injury or other health conditions that impact mobility (e.g., ALS, MS, Parkinson’s disease, stroke, arthritis).

The Mobility Clinic aims to help patients and their primary care providers with health care needs that are difficult to manage due to disability or accessibility issues. This could include a patient who has difficulty getting onto a typical high examination table and would benefit from the use of a more accessible examination room equipped with an electronic lowering exam table and overhead ceiling lift, or just more time for a detailed assessment. Primary care practitioners may also refer patients to address a specific issue, such as walking assessments for falls.

Depending on patient needs and clinic availability, patients are triaged to one of two locations. In some cases, the Mobility Clinic staff will see patients in their own homes/living environment for assessment. Assessments are typically 1-1.5 hours in length.

At the Mobility Clinic, patients are seen by an interprofessional team, including a physician, nurse, chiropractor, and occupational therapist; other health care professionals are available as needed, including a social worker, pharmacist, or physiotherapist. The team provides a comprehensive assessment and works with the patient to develop a care plan, which is shared with the patient’s regular primary care practitioner.

The Mobility Clinic provides follow-up via telephone calls, return visits, and/or house calls.



Resources for Providers


Funders/Partner Organizations:

Clinical Resources:

Educational Material for Providers:

  • Mobility Clinic Training Manual 

    • Developed in  partnership with primary care providers and interdisciplinary health professionals to provide an overview of the Mobility Clinic model ​

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